Privacy Policy

Effective Date: August 4, 2025

Vocah LLC, a limited liability company organized under the laws of the State of Colorado ("Vocah," "we," "us," or "our"), operates the website located at melcon.net ("Website") and provides coaching, training, and entertainment services ("Services") through Zenler, a third-party platform responsible for website hosting, content distribution, and email technologies. This Privacy Policy governs the collection, use, disclosure, and protection of your personal information when you access or use the Website or Services. By using the Website or Services, you consent to the practices described in this Privacy Policy, our Terms and Conditions, Cookie Policy, and all applicable laws. If you do not agree, you are not authorized to use the Website or Services.

1. Information We Collect

We may collect the following categories of information:

Personal Information: Information you provide, such as your name, email address, billing information, or other identifiers, when registering for an account, enrolling in Services, or contacting us.
Usage Data: Information about your interactions with the Website, such as IP address, browser type, device information, pages visited, and time spent on the Website, collected automatically through cookies or similar technologies.
Submitted Content: Content you provide as an instructor or user, such as course materials or communications, which may include personal information.
Communication Data: Information you provide when contacting us, such as through srvc@melcon.net, including inquiries or feedback.

2. How We Use Your Information

We use your information to:

Provide, operate, and improve the Website and Services, including delivering coaching programs and processing transactions.
Communicate with you, including responding to inquiries, sending service-related notices, or providing promotional materials (where permitted).
Analyze usage patterns to enhance user experience and Website functionality.
Comply with legal obligations or protect our legal rights, including enforcing our Terms and Conditions.
Prevent fraud, ensure security, and protect the integrity of the Website and Services.

3. How We Share Your Information

We may share your information as follows:

With Zenler: As our hosting and distribution platform, Zenler may process your information in accordance with its own privacy policy, which you must review.
Service Providers: With third-party vendors who assist in operating the Website or Services, such as payment processors or analytics providers, under strict confidentiality agreements.
Legal Compliance: When required by law, court order, or governmental authority, or to protect the rights, property, or safety of Vocah LLC, Melcon Wagner, Zenler, or others.
Business Transfers: In connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations.

We do not sell your personal information to third parties for marketing purposes.

4. Cookies and Tracking Technologies

We and Zenler use cookies, web beacons, and similar technologies to collect usage data, enhance Website functionality, and personalize your experience. You may manage cookie preferences through your browser settings, but disabling cookies may affect Website functionality. See our Cookie Policy for details.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no system is completely secure, and we cannot guarantee the absolute security of your data. You are responsible for maintaining the confidentiality of your account credentials and notifying us at srvc@melcon.net of any unauthorized access.

6. Your Rights and Choices

Depending on your jurisdiction, you may have the right to:

Access, correct, or delete your personal information.
Opt out of promotional communications by following unsubscribe instructions in emails.
Request information about the categories of personal information collected or shared.

To exercise these rights, contact us at srvc@melcon.net. We will respond in accordance with applicable law, which may vary based on your jurisdiction (e.g., Colorado privacy laws).

7. Third-Party Services and Links

The Website is hosted by Zenler, and we may link to third-party websites or services. These third parties have their own privacy policies, and we are not responsible for their practices. You access such services at your own risk and should review their policies.

8. Children’s Privacy

The Website and Services are not intended for users under 13. We do not knowingly collect personal information from children under 13. If you are under 18, you must have parental or guardian consent to use the Website or Services. Contact us at srvc@melcon.net if you believe we have collected information from a child under 13.

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes, unless a longer retention period is required or permitted by law.

10. International Users

The Website is operated from the United States and governed by U.S. law. If you access the Website from outside the U.S., your information may be transferred to, stored, and processed in the U.S., where data protection laws may differ. By using the Website, you consent to such transfer and processing.

11. Modifications to this Privacy Policy

Vocah LLC may update this Privacy Policy at its discretion, with changes effective upon posting to the Website. Your continued use of the Website or Services constitutes acceptance of the updated policy. You are responsible for reviewing this Privacy Policy periodically.

12. Governing Law

This Privacy Policy is governed by the laws of the State of Colorado, without regard to conflict of law principles. Any disputes shall be resolved through binding arbitration in Denver, Colorado, as outlined in our Terms and Conditions.

13. Contact Information

For inquiries about this Privacy Policy, contact:

Email: srvc@melcon.net
Address: Vocah LLC, Hollywood, FL 33024

The Vocah name, logo, and content are protected by U.S. and international copyright and trademark laws. Powered by Zenler.